Kevin Giglinto

Vice President for Strategy and Special Initiatives, Chicago Symphony Orchestra

Building a Lifelong Patron Relationship

6/3/2014

14 min

Arts & cultural organizations, like for-profit companies, survive based on their ability to connect with their customers.

Kevin asks how we can be more effective in building lifelong patron relationships right from the start, encouraging people to return & become more invested in the institution for the long haul.

Kevin Giglinto

Kevin Giglinto

Vice President for Strategy and Special Initiatives
Chicago Symphony Orchestra

Topics

Business Strategy

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Marketing

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Audience Development