Powering success in arts & cultural organizations
Tessitura powers the success of arts and cultural organizations around the globe. At our heart is the Tessitura CRM platform, a truly unified way to drive all mission-critical business functions in one single database — ticketing and admissions, fundraising, memberships, marketing, business insights, education, online, mobile and more.
Our mission is your mission. As a not-for-profit we answer directly to our user base. We focus on supporting arts and cultural organizations of all sizes to achieve organizational success by using Tessitura in the way that best suits their needs, whether out of the box or as a platform for innovation. The result? Deeper audience engagement, increased revenue and more time devoted to the enhancement of the business of arts and culture.
Arts and Culture
COVID-19
Community Engagement
Ticketing and Admissions
Article
Success Stories
43b2899b-36e4-4a81-9f9e-ae880bc76eab
7 min
https://xmc-tessituraneab9a-tessiturane5642-staging.sitecorecloud.io/-/media/Images/Licensee-Photography/Photos_768x465/The-Box-768x465.png?h=465&iar=0&w=768&ttc=63912374112&tt=2B6C5F99DF026EF0908EAF041BC70480&hash=08572C5CB8E10DFA1B93D68A0D0565E8
How The Box focused on their local community to pave the way for success
Starting at the heart: placing visitors at the center of your launch
5/9/2022
7 min
The Mayflower Theatre is the biggest theatre on England’s south coast,
with a vision to be nationally recognised in providing inspiring experiences. Founded in 1928, it has a long history of supporting diverse culture and entertainment, hosting everyone from The Beatles to Disney’s The Lion King. In 2015, the theatre experienced its largest attendance ever. Since then, it’s consistently seen annual attendance exceeding 500,000 — excluding those years impacted by COVID-19 lockdowns.
In this member Q&A we asked The Mayflower team what’s special about the theatre, what they are focusing on in 2022 and how working with Tessitura helps them achieve their goals.
1. What’s special about Mayflower Theatre, Southampton?
We are the biggest theatre on England’s south coast with just over 2,270 seats in our auditorium. In 1986 our theatre was saved by our community and bought by Southampton City Council and handed to the Mayflower Theatre Trust, to prevent it from being turned into a bingo hall. Our vision is to be nationally recognised in providing inspiring experiences.
2. What are you focusing on in 2022?
We delivered some fantastic projects across the city during 2020 and 2021, but COVID has definitely had its impacts. We are regenerating and recovering from this, and particularly excited that Southampton is bidding to become the UK City of Culture in 2025. This is a huge opportunity for the city to celebrate the wealth of cultural activity already taking place and showcase the city’s diversity.
3. What do you value about our partnership?
"Being a nonprofit, Tessitura is aligned with our aims."
Our partnership with Tessitura provides us great support. Being a nonprofit, Tessitura is aligned with our aims. It is wonderful to be connected to so many venues via the Tessitura community.
4. How does Tessitura support your goals?
“We love that Tessitura is as customisable as we need it to be to any new needs we might have.”
Tessitura’s existing features met the needs of our initial project, but we love that Tessitura is as customisable as we need it to be to any new needs we might have. The support and dependability for our large on-sales is superb.
• • •
How Mayflower Theatre manages high-demand on-sales
Read how Mayflower Theatre has used Queue-it’s virtual waiting room integration with Tessitura to successfully manage 29 large on-sale events with over 850,000 tickets sold.

How Mayflower Theatre manages high-demand on-sales ›
Top photo courtesy of Mayflower Theatre.
Topics
Arts & Culture
/COVID-19
/Community Engagement
/Ticketing & Admissions

Five stories of success we heard at TLCC
Arts & Culture / COVID-19 / Community Engagement / Digital / Memberships / Ticketing & Admissions / Virtual Experiences
Institutions from London to Belfast to Dallas have strengthened engagement in many inventive ways

Why Arts & Culture is Essential Today
Arts & Culture
Healing the world requires five human traits: arts & culture delivers them all.

A contactless customer journey with a personal touch
Arts & Culture / Business Strategy / COVID-19 / Technology / Ticketing & Admissions
How Georgia Aquarium creates a visitor-focused experience