With a focus on holistic customer relationship management and data supported strategy development, Amalia works with organisations across the Tessitura Network in developing their skills in audience and visitor engagement as the cornerstone to long term sustainability.

Prior to joining Tessitura, Amalia held diverse roles across small and large scale performing arts organisations, venues and festivals, most recently as Senior Manager – Customer Experience with The Australian Ballet, where she provided leadership for a team of CRM, marketing, customer service, and ticketing professionals.

Amalia holds a Bachelor of Arts from the Australian National University, a Masters of Management from the University of South Australia and is based in Melbourne, Australia.