Prior to joining Tessitura Network, she oversaw the revenue strategy for Disney’s North American Broadway productions with responsibilities spanning analytics, revenue management, modeling and forecasting, customer service, and innovation, with an eye toward the intersection of marketing and finance. She holds an MBA and Masters of Arts Administration from the University of Cincinnati. Jenifer resides in Hoboken, New Jersey, just outside New York City.

As Chief Strategy Officer, she is responsible for clarifying this vision, creating shared alignment around it, and driving the change effort. Of critical importance is ensuring the decisions being made are aligned with the strategy and creating the desired results. 

In addition to her role as Chief Strategy Officer, Erin leads Tessitura’s Professional Services group, which seeks to align the business of Tessitura members with a holistic use of our technologies. She directs this highly skilled team of industry experts to help organizations create revenue-generating strategies, gain meaningful business insight, and maximize their use of CRM to connect audiences to their mission.

Erin’s background includes nearly twenty years fundraising for Lyric Opera of Chicago (one of North America’s largest opera companies), where she directed multi-million-dollar fundraising campaigns and led major initiatives. She later worked in consulting, where she honed her ability to develop and critique strategy. Erin is a highly sought-after conference speaker and seasoned executive adept at strategy formation and execution, focusing an organization on what needs to be done today, as well as planning for tomorrow. She resides in Bolingbrook, Illinois, southwest of Chicago.

As the former Head of Audience Insights & Research for the United Kingdom’s largest performing arts center, Kate has designed sophisticated segmentation models to increase revenue in complex, large-scale environments, and guided teams on translating data trends uncovered via analytics into actionable plans for organizational growth. She resides in Nottingham, United Kingdom, and works with organizations in both Europe and North America.