Arts and Culture

Webinar

Partner Webinar

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Sept 3 • Truly successful customer relationship management extends far beyond just the technology you use to store your customer data. It is an organisation wide strategy to maximise audience engagement, increase loyalty and drive revenue.

Revisioning 2020: Achieving Customer Relationship Mastery

Erin K.

Chief Strategy Officer, Tessitura Network

Revisioning 2020: Achieving Customer Relationship Mastery

9/3/2020

Revisioning 2020: Achieving Customer Relationship Mastery

Truly successful customer relationship management extends far beyond just the technology you use to store your customer data. It is an organisation wide strategy to maximise audience engagement, increase loyalty and drive revenue. Join Arts Council England’s Tech Champion for Ticketing & CRM Nick Kime and Tessitura Network’s Erin Koppel on 3 September at 2:30pm BST for a repeat of our highly interactive online CRM workshop.

Please note this event is open only to arts and culture organisations who are currently funded or usually eligible for Arts Council England funding.

Live Webinar
Thursday, 3 September, 2:30pm - 4:30pm BST
Register Now >

 

Erin K.

Erin Lively Koppel

Chief Strategy Officer
Tessitura Network

Erin has 20+ years of experience in development, from annual funds to major giving, and cultivation and engagement activities, be it a gala, auction, and all other types of events.

Prior to joining Tessitura Network, she was Deputy Director of Development at the Lyric Opera of Chicago. Erin left with an exemplary record of successful contributed revenue strategies which leveraged engagement opportunities across all transactions and touchpoints with patrons and subscribers. Since beginning with Enterprise Consulting, she has worked worldwide in all genres and sizes of organizations using Tessitura. Erin resides in southwestern suburban Chicago, Illinois.

Topics

Arts & Culture