Marketing

Ticketing and Admissions

Webinar

Pop-Up Skill Builder

Support and Learning

EB9F13337F074E82AFEDE84841D575D3

60 MIN

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With the Event Cancellation Utility, you can apply funds from returned tickets to a gift certificate, toward a contribution, to an on account payment method; or process a credit card refund.

May 11 - Pop-Up Skill Builder ENCORE: Event Cancellation Utility

Pop Up Skill Builder ENCORE: Event Cancellation Utility

With the Event Cancellation Utility, you can apply funds from returned tickets to a gift certificate, toward a contribution, to an on account payment method; or process a credit card refund. We'll walk through using this new utility, from building a list based on cancellation request Customer Service Issues (CSIs) to sending out receipts after you run the utility.

This is a rebroadcast of the original webinar followed by a live Q&A session with the presenter.

Encore Webinar
Monday, May 11, 14:00 BST London (9am US Eastern)

Register by filling in the fields below:

In This Playlist

Kevin S.

Kevin Sheehan

Director of Technical Writing
Tessitura Network

Kevin's primary responsibility is the writing and maintenance of the Tessitura application documentation and help system.

He also creates and presents Tessitura user trainings, both recorded and in live webinars, conferences, and at Tessitura user organizations. He joined the Tessitura Network in 2006. Prior to joining the company, Kevin worked in ticketing at Steppenwolf Theatre Company in Chicago, where he first encountered Tessitura as a user, and where he met his wife. He currently lives in the Cincinnati area with his wife and two children. In his free time, Kevin is an avid baker, player of video games, reader of science fiction, and lover of cats.

Topics

Marketing

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Ticketing & Admissions