Overseeing support, learning, and the overall member experience, Karyn is responsible for ensuring that all members of the community get the most out of Tessitura. Prior to this role, Karyn helped deliver Tessitura’s e-commerce platform (TN Express Web) to over 400 organizations worldwide and subsequently created the Member Services team.

She holds a bachelor’s degree in theater arts with an emphasis in arts administration, and a graduate certificate in nonprofit management from the Helen Bader Institute. Previously, Karyn was the General Manager at First Stage Children’s Theater in Milwaukee, WI.

After holding several director level positions in Consulting, Heather is currently Product Owner for Integrations.

Prior to joining the network, Heather worked for Seattle Repertory Theatre for 16 years. In 2005, Heather became the Seattle Rep lead for their conversion to Tessitura. She was also instrumental in guiding Seattle Children’s Theatre, Intiman, and ACT (members of the Seattle Tessitura Consortium) in their conversions to Tessitura. Heather was also one of the founding members of the MAC committee and on the leading edges of adopters for the Next Generation of Tessitura (v11 & v12).

Residing just north of Seattle in Shoreline, Washington, Heather enjoys gardening and playing with her furry friends - rain or shine!

Nara returned from London where she worked for the UK Parliament in their digital services department as a portfolio manager and the Royal Academy of Art as a systems analyst. Prior to that, she worked over 9 years at POP (a web and interactive agency in Seattle) where she worked with Tessitura on early SOAP API and Kiosk development as well as working directly with licensees on custom website development and integrations with Tessitura; she has survived many an onsale.