Chris started at Tessitura as Director, Business Intelligence in January 2018 after 10 years with Jacobson Consulting Applications, Inc. (JCA). His first six years at JCA primarily focused on managing Tessitura Business Intelligence application development and support, including T-Stats, Tessitura Dashboards, and the Revenue Management Application (RMA). For the remainder of his time he oversaw all of JCA’s product lines as Director of Products. Prior to JCA, Chris spent eight years developing and supporting technology solutions for arts organizations, including The Adrienne Arsht Center and New World Symphony.

After holding several director level positions in Consulting, Heather is currently Product Owner for Integrations.

Prior to joining the network, Heather worked for Seattle Repertory Theatre for 16 years. In 2005, Heather became the Seattle Rep lead for their conversion to Tessitura. She was also instrumental in guiding Seattle Children’s Theatre, Intiman, and ACT (members of the Seattle Tessitura Consortium) in their conversions to Tessitura. Heather was also one of the founding members of the MAC committee and on the leading edges of adopters for the Next Generation of Tessitura (v11 & v12).

Residing just north of Seattle in Shoreline, Washington, Heather enjoys gardening and playing with her furry friends - rain or shine!

Nara returned from London where she worked for the UK Parliament in their digital services department as a portfolio manager and the Royal Academy of Art as a systems analyst. Prior to that, she worked over 9 years at POP (a web and interactive agency in Seattle) where she worked with Tessitura on early SOAP API and Kiosk development as well as working directly with licensees on custom website development and integrations with Tessitura; she has survived many an onsale.

He brings over 18 years of experience building and delivering software in the arts and culture sector.

Prior to joining Tessitura Network, Chris worked at L2 Interactive, delivering Tessitura-integrated digital products and overseeing the engineering group. He earned his Bachelor of Arts degree from Tennessee State University with emphases in computer science and music.

Outside of work, Chris enjoys spending time with his family, deep water fishing, cooking, a cappella music, and playing the ’cello.

Since joining Tessitura in November 2015, John has leveraged his extensive experience as a senior technology leader to drive innovation and growth within the nonprofit sector.

Before his tenure at Tessitura, John served as the Vice President of Technology at SofTrek Corporation, a provider of nonprofit CRM systems for philanthropic organizations. Prior to that time, he was the Chief Information Officer at Jacobson Consulting Applications (JCA), a firm specializing in strategic and technology consulting for nonprofit organizations.

With over 25 years of experience in technology management and software development for enterprise systems, John has dedicated the majority of his career to developing business intelligence solutions for the nonprofit industry. He has a background in computer science and began his engineering career in the vibrant southern California internet start-up scene of the mid-1990s. During this time, he contributed to several successful start-ups in e-commerce and artificial intelligence, eventually joining Kintera Inc., which was later acquired by Blackbaud Inc.

Residing in Fort Collins, John enjoys the active Colorado lifestyle. He spends his free time outdoors with his family, engaging in activities such as snowboarding, hiking and running.