Nara Z.

Group Product Manager, Tessitura Network

Heather L.K.

Product Manager, Tessitura Network

Chris W.

Product Manager, Data & Reporting, Tessitura Network

Alex H.

Group Product Manager, Tessitura Network

Paul K.

Senior Product Manager, Tessitura

Mark R.

Product Analyst, Tessitura Network

Open Studio: May 2021

5/26/2021

90 MIN

Open Studio: May 2021

Join members of Tessitura's Innovation Team at our monthly Open Studio to see solutions as they are being built. This month we review our current product roadmap and preview upcoming changes in version 16 including integrating customizations with REST in TNEW and Membership Constituent Screens.

Live Webinar
Wednesday, May 26, 6:00-7:30pm EDT (Thursday, 27 May, 8:00-9:30am AEST)

This event has ended.

Note: Tessitura Network is committed to making our virtual events as accessible as possible. Presenters will provide audible descriptions of visual components of the presentation where possible. We will stream open or closed captioning, where available, and all event recordings will be published with closed captioning. If you have specific accessibility needs, please email us at learning@tessituranetwork.com.


Nara Z.

Nara Zitner

Group Product Manager
Tessitura Network

Nara joined the Web Products team in January 2017 as Product Owner for TN Express Web.

Nara returned from London where she worked for the UK Parliament in their digital services department as a portfolio manager and the Royal Academy of Art as a systems analyst. Prior to that, she worked over 9 years at POP (a web and interactive agency in Seattle) where she worked with Tessitura on early SOAP API and Kiosk development as well as working directly with licensees on custom website development and integrations with Tessitura; she has survived many an onsale.
Heather L.K.

Heather Laidlaw Kraft

Product Manager
Tessitura Network

Heather joined the Tessitura Network in December 2014 as a Project Manager and Consultant after being a user on the system for almost 10 years.
After holding several director level positions in Consulting, Heather is currently Product Owner for Integrations.

Prior to joining the network, Heather worked for Seattle Repertory Theatre for 16 years. In 2005, Heather became the Seattle Rep lead for their conversion to Tessitura. She was also instrumental in guiding Seattle Children’s Theatre, Intiman, and ACT (members of the Seattle Tessitura Consortium) in their conversions to Tessitura. Heather was also one of the founding members of the MAC committee and on the leading edges of adopters for the Next Generation of Tessitura (v11 & v12).

Residing just north of Seattle in Shoreline, Washington, Heather enjoys gardening and playing with her furry friends - rain or shine!
Chris W.

Chris Wallingford

Product Manager, Data & Reporting
Tessitura Network

Chris Wallingford is the Product Owner for Data and Reporting in the Tessitura Network Innovation Group.
Chris started at Tessitura as Director, Business Intelligence in January 2018 after 10 years with Jacobson Consulting Applications, Inc. (JCA). His first six years at JCA primarily focused on managing Tessitura Business Intelligence application development and support, including T-Stats, Tessitura Dashboards, and the Revenue Management Application (RMA). For the remainder of his time he oversaw all of JCA’s product lines as Director of Products. Prior to JCA, Chris spent eight years developing and supporting technology solutions for arts organizations, including The Adrienne Arsht Center and New World Symphony.
Alex H.

Alex Harris

Group Product Manager
Tessitura Network

Alex joined Tessitura in 2012 and is the Product Owner for all business-facing products, including the Tessitura application, NSCAN, and the Tessitura API.

Prior to joining the Tessitura Innovation team, Alex spent over eight years both as a Tessitura implementer and as part of the Tessitura business development team. He's been working with the software in a variety of roles since 2004. Alex lives in Seattle with his wife, two kids, and a very energetic dog.
Paul K.

Paul Kappel

Senior Product Manager
Tessitura

Paul Kappel is a Senior Product Manager on the Innovation Team.

Prior to joining the network, he has worked with many Network members while a Senior Consultant at JCA. At JCA, Paul was an integral part of numerous Tessitura implementations and data conversions, as well as provided consulting on best practices and development of customizations and reporting. Paul joined JCA after years of experience at Goodman Theatre in Chicago, Woolly Mammoth Theatre Company, and the Levine School of Music in Washington, D.C.

Paul earned a Bachelor of Arts degree in Arts Management from the University of Richmond, and currently lives in Chicago, IL. When he can't be found doing analysis, it's a good assumption that you will find him out running the Lake Shore Trail or skiing in Utah.

Mark R.

Mark Rhodes

Product Analyst
Tessitura Network

Mark Rhodes has been working in the IT field since 1995 and was Lead Developer of the programming team that originally created the ticketing functionality in Tessitura (then called Impresario) for the Metropolitan Opera.

After the Impresario project concluded, Mark, as was customary for that time period, spent a year at a dot com venture that failed and after that worked as a consultant in the field of corporate governance. In 2002, Mark was happily pulled back into the world of arts organizations by the Network, where, as the son of ballet dancers, he feels particularly at home. In what spare time is left over after work and spending time with his wife and daughter, Mark enjoys playing wind synthesizer, composing music, and gaming.

Topics

Technology