Tessitura v14 has been released

We are pleased to announce that Tessitura Version 14 has been released. 

We are also pleased to announce the introduction of a new Service Pack model for defect resolution deployment that will replace standalone hotfixes in conjunction with the v14 release.

About Tessitura v14

We are excited to bring this new version of Tessitura to all of you. As with previous releases, the upgrade process for RAMP organizations will be scheduled with each organization individually. As always, we will work to coordinate a time that is convenient for you. We are happy to note that you have up to twelve months to upgrade, providing a great deal of flexibility.  We anticipate beginning the v14 upgrade process in the RAMP environment toward the end of August 2017.  If you are in the process of implementing Tessitura, please contact your Implementation Specialist to discuss installing the upgrade.  

To assist us with planning, prioritizing and scheduling, a message was sent to your organization requesting feedback by August 4, 2017 via a brief survey to help us understand your preferred timing for your upgrade to Tessitura v14. If you did not receive the survey or have questions, please contact Mary Purvis at mpurvis@tessituranetwork.com.

New features!

• A huge addition to our functionality with Resource Scheduling
• HTML Templates for ticket order/booking confirmation and forgotten login emails
• New Attendance History screen on the Ticket History tab
• Contact Permissions compliant with the UK Data Protection Act and usable for managing restrictions for Tessitura organizations in all regions.
• Redesigned Payment Window
• Functional parity of the REST API with the SOAP API

Prerequisites

You must be running Tessitura v12.5.1 in order to upgrade to Tessitura v14.

Further Resources

Learning Resources: The v14 Help System has been published and a full set of v14 documents can be found on the Tessitura Network v14 Documents page including the What's New in v14 and Hardware Requirements for v14 documents. You can also view these v14 webinars.

Support: As always, Network Support is available to assist with questions regarding the Tessitura v14 upgrade and to provide planning and troubleshooting advice. For non-critical questions, please submit a TASK "Tessitura Application Support" help ticket, and please be sure to select "14" as the version. 

Consulting: The Tessitura Network Consulting team is available to help organizations best learn and implement the new Resource Scheduling functionality at the special member rate of $175/hour. License holders interested in post-implementation consulting services should contact consulting for further information.

About Service Packs

With Tessitura v14, we will move away from releasing stand-alone hotfixes to a Service Pack model for the release of defect resolutions.