Vendor name: Secure My Booking
Vendor category: Ticket protection
Tessitura integrated: Yes

Secure My Booking partners with Tessitura member organisations to deliver a fully integrated ticket refund protection solution that enhances customer confidence while generating meaningful incremental revenue.

Our service is embedded directly within the Tessitura purchase path, creating a seamless checkout experience that feels like a natural extension of your brand and customer journey.

We work with over 400 organisations globally, including more than 40 Tessitura powered venues across Europe and North America. Our partners range from independent arts centres to internationally recognised cultural institutions, all seeking to balance exceptional customer service with sustainable commercial growth.

Why partner with Secure My Booking?

• Seamless Tessitura integration with minimal operational impact
• Proven incremental revenue generation with no added workload for your team
• Customer first approach that supports audience confidence at point of purchase
• 4.8 star Trustpilot rating, reflecting consistently high service standards
• Dedicated in house support team experienced in working with arts and cultural organisations
• Clear reporting and insight to demonstrate performance and value

Secure My Booking is designed to complement your Tessitura ecosystem, strengthen your customer proposition, and provide a commercially effective enhancement to your ticketing strategy. We welcome conversations with member organisations looking to elevate their service offering while unlocking additional revenue opportunities.

Contact

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Genres

All

Regions

North America
Europe
Asia Pacific