As Chief Engineer and Co-Founder, Chuck works closely with Chief Innovation Office John Jakovich to oversee the technical direction of the company and the future functionality of the Tessitura platform.

Chuck joined Tessitura Network from the Metropolitan Opera, where he was project manager for the development of the original Tessitura software. Initially in charge of IT for the Met’s Marketing and Development departments, he became Assistant Director of IT and was responsible for administering the systems that were eventually replaced by Tessitura. Chuck then led the organization-wide effort to design and build what was then called Impresario Software — an extensive project that involved all customer-facing departments over a three and a half year period. 

Prior to his career in technology, Chuck worked in the theatre as a professional stage manager for Broadway and national touring productions of such shows as The King and I with Yul Brynner, Hello Dolly with Carol Channing and The Music Man with Dick Van Dyke. After seven years backstage, he began consulting with Broadway producers, helping them to implement effective uses of computer technology. One of his projects at the time was to write the program that tracked the casts of Cats all over the world. 

Chuck has a Bachelor of Education (Music and Theatre) from Northern Illinois University. The early years of his career found him doing social work in London, managing a marina in the Virgin Islands and renovating apartments in New York City. But from a very young age he wanted to work in the theatre and is therefore thrilled that the arts are still a major focus of his work. Chuck lives in the beautiful Pacific Northwest, where he enjoys skiing, hiking and cycling.

She heads product strategy, and her team is responsible for discovering and leading the product direction that brings deep value to the members of the Tessitura Network community.

Prior to working at Tessitura, Kristin was Director of E-Commerce for the Baltimore Symphony Orchestra (including overseeing one of the earliest launches of a Tessitura-integrated website in 2002). Her career has been spent at the intersection digital and art/culture.  She’s an avid believer in the power of art and culture to shape (and perhaps most accurately depict) the human experience. She holds a degree in viola performance from the University of Texas at Austin and splits her time between Seattle and her farm in eastern Washington State, where she likes to play fiddle in her barn.

Since joining Tessitura in November 2015, John has leveraged his extensive experience as a senior technology leader to drive innovation and growth within the nonprofit sector.

Before his tenure at Tessitura, John served as the Vice President of Technology at SofTrek Corporation, a provider of nonprofit CRM systems for philanthropic organizations. Prior to that time, he was the Chief Information Officer at Jacobson Consulting Applications (JCA), a firm specializing in strategic and technology consulting for nonprofit organizations.

With over 25 years of experience in technology management and software development for enterprise systems, John has dedicated the majority of his career to developing business intelligence solutions for the nonprofit industry. He has a background in computer science and began his engineering career in the vibrant southern California internet start-up scene of the mid-1990s. During this time, he contributed to several successful start-ups in e-commerce and artificial intelligence, eventually joining Kintera Inc., which was later acquired by Blackbaud Inc.

Residing in Fort Collins, John enjoys the active Colorado lifestyle. He spends his free time outdoors with his family, engaging in activities such as snowboarding, hiking and running.