What’s next?
Do you want to gain momentum by aligning your Tessitura technology with your business needs? Our optimization projects seek to understand your goals and strategies, then set you up for ongoing success. Explore some of the popular optimization projects our team of experts can support you with.
Business & technology alignment
With business and technology alignment, you'll be taking our business strategy consulting to the next level.
What
Like our business strategy assessments, we start by understanding your goals and strategies. We determine the key metrics that will track your progress. We then design your configuration and use of Tessitura around them.
Why
Our experts will give you a clear roadmap to streamline your operations and align Tessitura with your business. We'll design the full solution and put it in place it if you'd like. A key focus is delivering business insights to turn data into action. Enabling a sustainable cycle of data-driven decision making.
How
There are four distinct phases of work. First we'll conduct discovery through surveys, questionnaires and a look at your system. We'll take that information and interview staff to help us understand more. We may also conduct workshops.
Next we'll design new configurations and workflows to maximize your use of Tessitura. We'll prototype these and share them with the team. Alongside out of the box functionality, we may recommend automations and customizations to improve efficiency. We'll identify any gaps together and come along with options to close them. We'll work together to iterate to find the best solution for you.
From here, we'll pull together a plan for implementing that best solution. This may include resources, training and documentation. We'll come up with a timeline and estimates.
You may decide to follow the plan yourself. We can do the work for you or we can work together. This would include executing the plan, alongside any training and documentation needs.
What else?
We offer a wide variety of services to optimize your use of techonlogy.
Data Management
Now more than ever, you need a clean database. Make sure you have accurate Insights, improved deliverability and true CRM. Our experts can help solve the problem at the source.
Custom integrations
Tessitura can manage, organize, and keep a track of customers, their behaviors and data. By integrating Tessitura with other systems, you can find efficiencies, enhance customer interactions, and unleash the full power of CRM.
Customizations
Tessitura technology is flexible by design. Built into its framework are ways to adapt out of the box functionality to serve a wide variety of business needs. Examples include:
- automation of manual tasks
- amends to screens within the application
- user experience on the web
- the handling of access control
- custom email templates.
Ready to get started or have something else in mind?
The above list is by no means exhaustive. Our team has expertise across all fields of arts, culture and technology. Please get in touch to find out more.